Welcome to The Alternative Museum (TAM)
The Alternative Museum was originally founded in 1975 as the Alternative Center for International Arts Inc. TAM served the public with more than 375 exhibitions and over 500 concerts and panel discussions as it provided a new paradigm for contemporary arts institutions. Projects focused on the pressing social and political issues of our times.

The TAM mantra was, "Behind the issues and ahead of the times."

We hope you enjoy your visit.

An Introduction.
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Selected past TAM initiatives...

Luiz Azaceta, Dennis Adams, Enrique Chagoya, Adrian Piper
Visit our Exhibition Archives and Catalog Section
We are in the process of updating our Archives to include exhibition catalogs from TAM's past

George Azar, Donna De Cesare, Carol Guzy , Yannis Kontos , David Dare Parker , Lucian Perkins
The Human Condition [After Effects]
An international photography exhibition created by The Alternative Museum for The Nathan Cummings Foundation)

GH Hovagimyan
Love Songs From My Computer
Love Songs From My Computer comes from Hovagimyan's involvement with text based conceptual art. Although he's not a trained musician he likes to work with musical ideas.
Diane Ludin
Viral Portraits
"Viral Portraits are a series of Internet based montages combining key components of diseases sequenced for databanks of the future; Parkinson’s, Alzheimer’s, Hodgkin’s, and HIV:AIDS."
Mark Napier
"My goal with this work is to create a tactile and reactive "world" in which a single click results in an infinite variety of generated designs."
M. River & T. Whid Art Associates
Five Small Videos About Interruption And Disappearing
These Five Small Videos are MTAA's update of the form and themes of this earlier video work.
Ricardo Dominguez
FadeFoward is a series of photographs and text from different Zapatistas events and actions during the last 3 years.


7 of the Most Common Types of STDs in Singapore

A lot of people dodge the topic of STDs in any conversation. While it is a rather private topic to discuss with just about anyone, it is important that you understand the matter thoroughly and have a firm grasp about the subject – especially if you are sexually active yourself.

Being sexually active prompts you to regularly undergo a STD screening/test to ensure you’re in the clear of any sexually transmitted disease (STDs). The kind of test you’ll be having depends on various personal risk factors, depending on your individual assessment. If the symptoms are rather noticeable and obvious (such as visible warts and sorts), your doctor might not even require the need for a testing.

It doesn’t have to be the end of the world for you if you happen to get a positive diagnosis at the STD test clinic in Singapore because the good news is: most forms of STDs are curable, and they can be treated in time with proper medication and maintenance.

STDs vs. STIs.
Sexually transmitted diseases are attached with massive stigma not only in Singapore but also in other countries across the globe. Because of this, STDs are commonly referred to as STIs – since the term ‘infection’ possesses less stigma than the word ‘disease’. Having an infection is still possible even without observable symptoms, and the infection might turn into a disease in the long run once you begin to experience its symptoms.

The only way to diagnose an infection in the absence of any symptoms is through getting a STD screen. If you’re sexually active, consider getting the test regularly to ensure you’re in the clear.

Common types of STDs

a. Gonorrhea and Chlamydia
These two are among the most common types of STDs in Singapore. Usually, gonorrhea and chlamydia are grouped together because they can be screened in a single STD screening session at the same time. The bacteria behind the diseases doesn’t always show obvious symptoms – and so the diagnosis of the infection can be sometimes missed (particularly among women). This can be spread through anal, oral, or genital contact with someone who is already infected.

b. Human Papillomavirus (HPV)
Another common sexually transmitted infection, HPV is notorious for causing genital warts. The lesions do not appear in everyone who has HPV, though. The virus is easily contagious and can be transmitted through sexual acts or via a mere skin-to-skin contact. A diagnosis with a HIV test Singapore can be made through a simple inspection of the genital warts, although a further STD testing is required in some cases (which can include a colposcopy or biopsy among women).

c. Herpes
Herpes is commonly transmitted through direct contact with infectious sores, but it can also be transmitted even when the infected person possesses no obvious symptoms. Despite the absence of visible lesions, an infected person is still likely to be highly contagious. Taking precautions alone may not be enough to prevent the spread of the sexually transmitted disease.

The Herpes virus can be classified under two general strains: type 1 and type 2. Type 1 is generally associated with oral herpes/cold sores and type 2 is associated with genital herpes. However, recent studies show that genital infections can also be caused by the Type 1 herpes. A common symptom of Herpes is the outbreak of painful and visible sores around the mouth, genital area, or the anus.

d. Syphilis
A bacterial infection, Syphilis is transferred from an infected person to another through direct contact (either oral, anal, or genital). Although the sores are highly infectious, they are generally painless compared to other STDs. The visible sores are a common symptom of Syphilis especially around the early stages of the infection.

e. HIV
HIV, a viral infection, is commonly transmitted via two means. First is through blood contact, most notably among drug abusers who happen to share a needle with an infected person, and second is through sexual means, especially when having unprotected vaginal or anal sex.

There are rare cases, however, which proves HIV can still be transferred from one person to another through direct contact with bodily fluids.

f. Hepatitis C
Another common viral infection, Hepatitis C is usually transferred from an infected person to another either by a blood contact or skin exposure. This means, sharing needles with a person who has the infection or having direct contact with that person’s sore or open wound can put you at risk of getting hepatitis C. If this happens, always consult your doctor and get a STD test as soon as possible.

Although rare, Hepatitis C can also be contracted by sexual means. The risk of transmission is about 1 in every 190,000 sexual acts. The infection is notorious for causing a chronic liver disease and liver cancer.

g. Hepatitis B
Aside from Hepatitis C, Hepatitis B is another form of Hepatitis which can be transmitted sexually. It is also another common viral infection which may be contracted via blood or semen. Hepatitis B is also known for causing various liver diseases.

Just like getting an x-ray scan for broken bones or a mammogram for breast cancer screening, getting a STD screen/test is important to diagnose any sexually transmitted disease or infection immediately. Just because you lack any observable symptoms doesn’t guarantee you’re 100% safe. We don’t mean to cause you anxiety, but getting a screening test is a sure way to prove that you’re in the clear of the dangers of STDs.

No uniform tests can be recommended for everyone. These recommendations boil down on each individual assessment, depending on certain factors such as one’s risk level and lifestyle.

The Basics and Principles of Freight Forwarding


Freight forwarding services are essential not just to trade in Singapore, but also to international trade. They have the same function as a logistics company, albeit one that acts in a person, corporation, or organization’s behalf in the coordination of different transportation firms in order to ship products all over the world.

Roles and Services

Different kinds of products are imported and exported by a freight forwarder in conjunction with air freight, sea freight, or even by land transportation services in Singapore every day, and depending on the destination that these products are shipped, more than one shipping company may be involved in moving goods.

Because these companies specialize in coordinating shipments and cargo services, any freight forwarding service should be able to cover the following basic roles:

• Quote and secure freight costs – Rates for local freight and international freight vary, and one factor that makes one more expensive than the other is the nature (quantity included) of the product being moved.

• Book cargo with carriers – Bookings with a freight forwarder at Singapore should be made as soon as possible in order to ensure that the cargo is placed in an ideal area in the carrier’s vessel that would expose it to the least amount of damage.

• Prepare the necessary documents for export – Forwarding companies act as liaison to different carriers as well as customs officials in different countries other than Singapore, which requires them to procure the needed documents required by these countries.

• Plan inland routing – Forwarding companies need to be adept when it comes to their logistics services in order to plan the fastest and most efficient inland routes for cargo delivery (and sometimes assembly).

• Insurance – Believe it or not, the carriers themselves actually have limited liability. This is because of the different conditions and situations that could take place during the time the cargo is being transported, either by sea or air, but especially by sea.

Here are some of the more advanced roles that forwarding companies need to be able to cover as well:

Consolidate freight – Also called “assembly service”, where logistics services make large shipments easier to move by breaking them up on land and assembling them once they reach the warehouse to be ready for export.

Indirect carrier – Of course, forwarding companies themselves don’t operate vehicles. This is why they are otherwise known as NVOCCs (non-vehicle operating common carrier), meaning they contract other carrier companies to transport the goods.

Interface with EDI (Electronic Data Interchange) – Forwarding companies need to know where the cargo is headed as well as the carrier’s route, which is why they need to keep track of it in real time via the internet, GPS, and satellite imaging.

Logistics management – With all these roles that forwarding companies have to fulfill, they have the similar function to that of a logistics company, coordinating different services to ensure on-time delivery of the cargo to the destination point.

Freight forwarding is complicated, especially if you’re not familiar with it. If choosing the best from the different freight forwarding services is important for every company in need of a particular product in bulk, a different story could be said for freight forwarding companies. For them, choosing the right shipping company is highly important.

Choosing a shipping company to be your freight forwarder is also important because they are hired with moving the goods as fast, safe, and efficient as possible to ensure that they reach their destination in an undamaged state.


However, there is no guarantee that every shipment arrives safely at the destination point, which is why there is insurance exists to cover or compensate the loss of cargo by air or sea. If the cargo is being transported by sea, the possible reasons for its loss or deterioration upon arrival may include the following:

Water damage – Waves will wash overboard and potentially damage delicate cargo, especially if the carrier encounters stormy seas on route to the destination.

Jettison – In situations where the ship could be compromised, the captain would have to throw cargo overboard in order to keep the vessel afloat.

Fire – Hazardous cargo such as chemicals and fireworks are often only allowed to travel by international waters, which is why carriers store them on the deck.

Sinking –In the event of a ship sinking due to engine failure or bad weather, all cargo would be lost and cannot be salvaged.

Theft and/or piracy – Pirates will always ply international waters in search of loot, and there’s no guarantee that the carrier won’t run into them during the voyage.

Some Things to Remember

These are the things you should be familiar with when opting to have your shipment delivered via sea freight:

Consolidation – Where a particularly large shipment is broken down into several smaller segments and transported to the forwarder’s warehouse where they are then assembled.

LCL (less than container load) – This mode is for when a cargo is consolidated in a warehouse and then shipped along with other cargo.

FCL (full container load) – In this mode, the goods are not broken down into separate shipments.

RORO (roll-on roll-off) – This mode is generally reserved for drivable cargo that is too big for most containers.

Heavy lift/Break-bulk/Project Cargo – Specialized requests for oversized cargo need specific details as well as the starting date in order to be processed and shipped.

The reason why these terms are associated with sea freight rather than air freight is because transporting goods by sea is generally reserved for particularly large quantities of shipments.

When transporting goods by air, all that’s needed is the following:

• The shipper’s full name and address,
• Full address of cargo location,
• Commodity details (i.e., dimensions, weight, name, description), and
• MSDS (for hazardous cargo)


The biggest factor that companies should consider when looking to ship products, whether it’s importing or exporting, is time, which is what a freight forwarder offers. They provide the company with all the documentation needed as well as act on their behalf in coordinating the different transportation services needed to move the cargo.

Tips to Prevent Heart Disease

According to the World Health Organization, cardiovascular diseases account for the number one cause of death worldwide. In Singapore, sixteen people die from cardiovascular diseases every day. To reduce your chances of heart disease, cardiologists recommend changes in your lifestyle and diet. The following are eight tips to help you avoid the risks of heart disease.

1. Regular checkups

Regular checkups from your primary health care physician can help you avoid heart disease. While this isn’t the specialty of your primary health care physician, they still have the knowledge to help you with your concerns about your heart. Regular check-ups can help you determine the health of your heart, by undergoing several tests that can determine the health of your heart. Your physician may refer you to a cardiologist, who may then refer you to a heart surgeon should the need arise.

2. Avoid tobacco

There are many risks that go along with smoking. Tobacco can cause lung problems, cancers, and atherosclerosis. Tobacco residue can also cause fatty build-ups in the arteries, which would require a bypass operation by a heart surgeon. Smoking can also cause coronary heart disease, which leads to heart attacks.

Smoking doesn’t just affect you, but everyone in your environment as well. This can include friends, family, and strangers. You can ask your heart doctor or health care provider about strategies to help you kick the habit of smoking.

3. Check your blood pressure regularly

Checking your blood pressure is a type of heart screening that can help your cardiologist or health care provider determine the health of your heart. Your physician will check your blood pressure every time you undergo a check-up, but there are many ways for you to monitor your blood pressure yourself.

There are now several heart monitors available in the market that can be used by those who wish to monitor their blood pressure. Automatic digital heart monitors are easy to use and require no more than ten minutes to set up and use. There are also several heart monitors available on the market that can be worn on the wrist, which can monitor not only your blood pressure but your heart rate as well.

4. Exercise regularly

Regular exercise is one of the ways to avoid heart disease, as well as several other health problems. Physicians who are cardiologist in Singapore recommend exercising about twenty to thirty minutes at least thrice a week. There are several exercises that can keep your heart strong and healthy. Some of these exercises include brisk walking, running, cycling, and swimming. You may also discuss with your physician about other exercises that you can do, or ask for recommendations that can fit your needs.

5. Eat a healthy diet

One of the best lifestyle changes you can do for your heart is eating a healthy diet. Individuals that are at a risk of heart disease should also avoid excess salt and sugars. They should also avoid food rich in saturated and trans fats.

There are many healthier alternatives to fats. Some of them include plant-based sources, such as nuts and seeds. You should also include fish in your diet, at least twice a week. The fatty type of fish is high in omega-3 fatty acids, which helps keep your heart healthy.

Aside from avoiding trans and saturated fats, physicians also recommend that individuals who are at a risk of heart disease avoid alcohol. While there have been studies that show the benefits of alcohol, some which include a positive effect on cardiovascular diseases, doctors are still unsure about whether these benefits are caused by other factors. Nonetheless, heavy drinking should always be avoided, as it raises the risk for heart disease. Binge drinking causes irregular heartbeats, or arrhythmia, which can damage your heart.

6. Manage your diabetes

Diabetes can lead to further complications such as heart disease. Diabetes can cause high blood sugar, which damages blood vessels and nerves. Those with a history of diabetes in their family are at a heightened risk of heart disease and should be more aware of how their lifestyle choices affect their heart. If you have diabetes, you may be asked to undergo a heart screening to determine the effect of diabetes on your heart. Your physician may also give you tips on how to manage your diabetes, such as eating a healthy diet and maintaining an active lifestyle.

7. Manage stress

Stress can negatively affect all areas of your health, and heart doctors suspect that it can affect factors that lead to heart disease. Stress can lead people to engage in behaviors that are bad for the heart, like smoking or eating an unhealthy diet. There are now several studies being performed to determine how stress management can be good for the heart. Managing your stress, however, is always good for every aspect of your health and wellbeing.

8. Have good sleep habits

Good sleep habits can also help you avoid heart disease, as well as give you other benefits, like lowering stress levels and increasing productivity. Those who regularly lack sleep at a risk of high blood pressure, obesity, and diabetes. You can begin by researching how to create better sleep habits. You can also ask your sleep physician for medication that can help you with any sleep disorders that you may have, such as insomnia, hypersomnia, or sleep apnea.

If you feel like you are experiencing symptoms of heart disease, you should ask your primary health care physician to find the best cardiologist in Singapore for you.

*This list is compiled in no particular order.*

What is Radiesse Nose Job?



Radiesse nose job is a non-surgical rhinoplasty performed with the use of injectable filler called Radiesse. This technique is less invasive and less time-consuming compared to traditional rhinoplasty. Also, it requires no general anesthesia, no healing time, but does come with a few side effects, which are described by most Singapore aesthethics experts as normal effects days after the procedure.

Radiesse, previously named as Radiance, is a calcium hydroxyapatite, a paste-like substance termed as dermal filler. The substance is injected under the two topmost layer of the nasal skin to fill out uneven spots and bumps, without requiring surgical incisions. During the initial stage, the substance itself will act as filler. After a couple of months, the collagen grows around the area where it is injected, making the results last up to a year or two.

Since calcium hydroxyapatite is a substance that the human body naturally produces, Radiesse is non-toxic and non-allergenic, which means allergen testing is no longer required before a patient is allowed by the aesthetic clinic to undergo such procedure, and no allergic reaction is going to happen after the nose job. This non-invasive technique only requires a topical numbing cream and only takes 15 minutes to get done. Furthermore, injectable nose fillers are preferred by many as it is typically much less costly than traditional rhinoplasty surgery.

Candidates for Radiesse Nose Job

Though the procedure has limitations that could make it unbefitting to some patients, anybody who wishes to correct minor nasal problems can certainly undergo non-surgical rhinoplasty. Here are the most fitted candidates for Radiesse nose job.

    • Patients looking for temporary results

    Aside from hyaluronic acids, like Juvederm and Restylane, Radiesse is one of the most commonly used nose fillers in any aesthetic clinic in Singapore. Like other nose fillers, Radiesse does not provide permanent results, but lasts longer than hyaluronic acids. For patients who are not ready yet to undergo major surgery but want to see and experience first the results of a nose fillers in Singapore can find solution in non-surgical rhinoplasty. Conversely, patients looking for lasting effects will not fulfill their expectation with this technique.

    • Patients looking for minor nasal corrections

    For patients whose goal is to just even out the structure of their nose, the dermal filler is their best option. From the name itself, the purpose of nose fillers is to fill in depressed areas of the nose. It is used to lift the angle of the nasal tip and even out bumps and spots. But, if patients are expecting to have their nasal profile reduced, more invasive procedure will be required.


1. Radiesse nose job, and other non-surgical rhinoplasty procedures, cannot alleviate nasal functional issues. For instance, patients who suffer from deviated septums, which limit the breathing functionality of the nose because of misaligned nasal bridge, will not be cured with this technique.

2. Since dermal fillers only provide temporary effects, a patient who aims to maintain the results will have to commit to a long-term investment. Annual visit to an aesthetic clinic is necessary to prolong the effects of Radiesse nose job.

Radiesse nose job is just one of the non-surgical rhinoplasty techniques you can find in an aesthetic clinic in Singapore. Because it is non-invasive, less-time consuming, much cheaper, and does not require healing time, more and more Singaporeans who wish to correct minor nose problems turned to this solution.

Factors to Consider in Naming Your Business Venture

As much as we’d like for each brand to be distinct and truly unique, there will always be cases of similar sounding ones. Such was the case of the EtonHouse International Group in Singapore, which won a trademark infringement suit against China’s EtonKids Educational Group in September of 2017. The legal tussle has stretched over two years. The concluding verdict? EtonHouse was granted SGD 163, 680 in statutory damages.

Cases like these are the reason why you should consider your trademark vigilantly. Before you register trademark, you must also be open to the idea that it may be similar with a pre-existing one especially if it’s made up of commonly used words. To save yourself from the trouble of coming up with a new brand name or paying pricey legal fines, deliberate upon your trademark well.

Intellectual Property

Any registered mark/trademark is bound to be protected by intellectual property rights. If your business was first to have the name registered, you can file lawsuit cases against other companies whose names appear or sound similar with yours. Let it be known that a trademark is as good as a brand indicator – therefore no two businesses must have similar brands to avoid confusion.

Having your trademark registered is one foolproof way to protect your brand as well. Consumers would get confused if two businesses possess similar-sounding names even if it is registered with trademark registration Singapore hence it is only fitting to avoid cases like these where you might lose sales and profit.

Key Factors to Consider

1. Strength of the Mark
When it comes to the trademark law, the term mark refers to any business trademark – may it be the name, design, or symbol which is officially affiliated with the business and any of its services. Marks can range from weakest to the strongest: such as generic, descriptive, suggestive, and arbitrary. The more unique and distinct the mark, the more it is protected under the Singapore trademark law.

For example, the term Aspirin is considered a generic mark hence it receives little to almost no protection. It has been popularly used around the globe to refer to various types of pain relief medications.

However, the mark Apple for computers is considerably arbitrary. There is no direct connection between the name and the product, so the mark receives more protection.

2. Commonality of the Mark

In trademark registration, it is also important to consider the commonality of the mark. If your brand name is composed of commonly used words, expect to be possibly subjected to copyright infringement cases more often than going with distinct and unique marks. In short, a trademark is ‘weakened’ if its words are broadly used by other businesses.

In health and wellnesses clinics, you often see the words “health” and “fit” as a part of their business name. Should you wish to go with “Fitspiration” for your gym business, you are likely to be challenged in court. Remember that there are similar trade names across the city-state in all businesses – thus it is encouraged to be as unique with your mark as possible.

3. Actual Confusion / Similarity of Mark

There is an issue to be resolved when people mistake your business for something else, or vice versa. If your gym business “Fitspiration” is something they associate with a store that sells healthy, organic food or protein whey powders – then something must not be right. Perhaps an existing grocery store is named almost similarly (e.g. “Fitness Inspiration”), a matter which might bring trademark registration troubles along the way.

To avoid being in this situation, do your research before you register trademark. Familiarize all the related names of stores and businesses which are similar with your field. Do your best to come up with a mark that truly stands out among the rest.

4. Advertising Media

Before you register TM for your business, consider the advertising and marketing platforms you are to use. If a similar-sounding business promotes on the same platform as yours, people are bound to get confused at some point. Imagine hearing two separate ads on the radio about “Fitspiration” and “Fitness Inspiration” – only to assume either these two business endeavors are related to each other or is the same.

Also, compare the marketing template, publicity materials, website design of similar-sounding businesses with yours. This might just help you win a trademark lawsuit case in the future, should you ever find yourself in one.

5. Can Last Forever

Allot time in deciding about your trademark name because once you get it registered, it can remain with you forever if properly used and documented. Should you go with a trendy phrase for your mark, chances are the trend might die out over time, and thus might render future customers confused. Choose a mark that is classy so you will never worry about it going out of style.

Go with a name you prefer the most so you won’t have any regrets in the long run. Keep in mind that trademark registration can last in perpetuity, so you might as well choose the best brand/mark for yourself. That way, you won’t blame your younger self for coming up with such a childish, naïve name for a brand mark.

Your trademark can take you places – and we mean that in the literal sense as well. Choose a good trademark and take it with you to the path of glory and success. Go with the name you will be proud of representing, even after 10 to 20 years’ time. Also remember that having a good brand reputation can shed some recognition on your business efforts. The more your business grows and flourishes, the more value will be attached to your trademark.

Common Electrical DIY Mistakes You’re Probably Guilty Of

Do-it-yourself instructional manuals and videos a common nowadays and more households are taking the initiative to perform the maintenance and repairs themselves instead of hiring professionals to do the work. However, working with electrical equipment and wiring entails risks that most inexperienced and untrained individuals are not aware of.

These are the common mistakes of DIY electrical works in Singapore that need the intervention of a licensed electrician.

1. Ungrounded Electrical Outlets

Replacing old light bulbs is easier than working on electrical outlets, but this is a common DIY practice at home to save money from hiring a licensed electrician. However, most homeowners are not aware of the concept of grounding, especially with three-prong outlets that are common nowadays. Most homes after all, still use the two-prong outlets. The third prong is supposed to be a grounding outlet that is responsible for catching excess electricity and then grounds it to prevent sparks and fires when the electrical appliance is plugged. You cannot simply replace a two-prong outlet with a three-prong type, because it could potentially cause a fire. Call a licensed electrician in Singapore to replace your outlets.

2. Exposed Wiring and Open Splices

Most homeowners tend to forget to protect the wiring after a repair. A reputable electrician services company in Singapore will make sure that all the electrical wirings after the repair or installation are placed behind the wall, under the floor or above the ceiling, to prevent them from causing accidents. Open splices on the other hand are the result of new wiring connections that have not been done properly. A licensed electrician in Singapore makes sure that new connections are properly covered and protected, because an open splice can cause fires, especially if the connection is made in spaces that are hard to reach.

3. Too Many Extension Cords

Some homeowners substitute the extension cords for extra electrical outlets instead of creating a new connection properly. This can place your family at risk because a tangle of cords and ungrounded outlets can cause fires and accidents. Hiring a good electrician will save you more money for hospital bills and renovation.

4. Use of the Wrong Circuit Breaker

Messing with your home’s electrical works without the proper knowledge and training can lead to disasters. Although not common, there are DIY tutorials that include the installation of a new circuit breaker. Some owners, however, are not aware that it is important to follow the Singapore electric code when installing a new one. There are different types of circuit breakers that will protect the wiring and electrical equipment at home from fires, but each type has a specific requirement.

5. Connections Outside the Electric Box

Some individuals who have made new connections before also tend to forget that they should never connect wires outside an electrical box. This is supposed to protect the wires from the elements that could cause overheating, sparks, and loosen the connection. The electrical box should also be flushed to the wall surface, not recessed behind a wall. Sure, they can ruin the view, but you can make the connections in areas where they cannot be seen on the wall easily. Although electrical boxes can be purchased at shops in Singapore, if you want to ensure the safety of your family, call a licensed electrician to do the job for you.

6. Too Many Wires in the Electrical Box

Maybe you did make sure to install an electrical box, but you do not know how many wires you can place in it. A licensed electrician is trained how to properly install and protect connections, because there are standards in the size and volume of electrical boxes that correspond to the wire sizes and lengths.

7. Short Wires and Reversing Hot and Neutral Wires

An electrician is also trained where to cut wire connections and how to connect them properly. If you have no experience in making wire connections, you should not take chances. Short wires can be difficult to work with and will most likely result in a poor connection that can start a fire. You could get electrocuted if you connect a black hot wire to a neutral terminal. Sure, the devices and lights connected to it will still work, but you will be placing your family in danger by making one simple mistake. Hire a licensed electrician if you need to have your outlets and switches repaired instead of taking chances by trusting on your limited experience.

8. Loose Outlet and Switch Supports

Not only will they make your home look untidy, but they can also cause accidents if the connections loosen and overheat. Make sure that you hire an electrician services company to fix your outlets and switches to avoid such problems.

9. Failure to Include a Clamp on a Cable

A licensed electrician will make sure that your cables are secured in the boxes to avoid loosening or damaging them. Proper installation is a specialty of most electricians, not only because they have guidelines on where to cut the cables and how to staple the clamps, but also because they are aware of the risks of substandard connections.

10. Overloading the Outlets

You should never overload the powerboards and outlets because the circuit can trip. If you are moving into a new apartment and you need more outlets for your appliances, you should consult a licensed electrician in Singapore to do a thorough inspection of the place before any outlets can be installed. The circuit should be able to handle the demands needed from it with the right amperes.

Everything You Need to Know About the CRM System

The CRM system has helped hundreds and thousands of businesses across the globe. To cut things short, it automates data and makes work easier for any personnel in the company. Rather than just viewing CRM as another software, however, it is also advised to acknowledge how the system has incorporated a customer-driven philosophy during the past years.

What is CRM?

CRM, which stands for Customer Relationship Management, is an effective business strategy to reduce operation costs and increase profitability. It is designed to cater to customer satisfaction, advocacy, and loyalty. Effective CRM gathers information from all data sources made available within a company along with appropriate sources from third parties – to provide a holistic view of every customer in real time.

A CRM system allows employees who regularly face customers (such as those working in sales, marketing, or customer support) to make quick yet deliberated decisions on cross-selling, target marketing strategies, and upselling opportunities.

More than just a software

It is easy to generalize cloud CRM merely as another type of software, but with the dawn of advancements in technology, CRM software has evolved into adapting a customer-centric philosophy. This ideology permeates an entire organization if the system is adapted and imposed.

To implement a successful CRM system initiative, three key elements must be followed:

  1. People – The people involved in the organization, from the CEO to the sales management staff, must buy in and support CRM. This involves allotting time to get acquainted with the system, as well as implementing the regulations and following protocol. A cloud CRM system paves way for a centralized database; enabling your employees to get the information they need at the click of a button, such as sales reports from the past years. Getting them acquainted with the system will definitely ease their jobs.
  2. Processes – Your business processes must also be reengineered to boost the CRM system. It is encouraged to brainstorm and think of ways on how the CRM software in Singapore can better serve your customers. Are they beneficial to your company’s main objectives? Are the processes user-friendly for customers who aren’t updated with what’s new in the tech world? These are some considerations you must keep in mind.
  1. Technology – Business firms in Singapore must also select the technology best-designed to drive these improved processes into actuality. Not only should you provide the best data to employees, but you should also ensure these systems are easy enough to operate so users won’t balk. Having the best CRM software isn’t enough. You must have the appropriate hardware and other tech tools to deliver your CRM system to its best potential as well.

These three elements are considered the foundations of an effective customer relationship management system. If one element is disregarded and not given importance, the entire CRM system of your company might end up in shambles.

More strategies to an effective CRM system

Another strategy to study your target customer’s shopping behaviors and needs is to create a strong relationship with them. Remember that good customer relationships are crucial to business success. You might have the best recruits for sales management, but if you don’t maintain an amicable relationship with your customers, then the skills of your talents can only do so much for the company.

Although there’s a lot of technical aspects to a CRM system, it’s considerably unwise to think of CRM in mainly technological terms. As was previously mentioned in this article, the system has now evolved into adapting a customer-centric philosophy. It’s advised to think of CRM as a process that will help combine pieces of vital information about target customers, sales reports, marketing responsiveness and effectiveness, and current market trends instead.

CRM can be considered as a crucial part to help the company attain business success in the long run. The system is designed to enable businesses gain insights on the value and behavior of customers, primarily through using factors such as people, processes, and technology. Gaining these important insights allow any company in Singapore to increase customer service efficiency, add upsell and cross-sell opportunities, improve sales, close rates, and marketing processes, reduce operation costs, and enhance customer targeting and profiling.

Potential challenges

While a CRM system sounds like the holy grail to any businesses, adapting the system is not without challenges and hurdles along the way.

To ensure CRM is effective, a company must convince its personnel that change is good. CRM might take a while to get used to – especially among employees who aren’t well-versed in the tech field – but it can truly benefit the company in the long run. Accordingly, companies must conduct initial briefings and test-runs so as to allow the staff to familiarize themselves with the system.

Next, business practices must also be thoroughly analyzed to decide if there are parts which needs to be modified. This also allows a company to brainstorm about ways on how to best go about it. Accordingly, it also paves way for deciding on which kind of customer information is useful and relevant. The decision-making process is crucial to know how the information will be used.

A team of competent executives must also select the right technology to be used by the company. This allows easy automation of any necessary information that needs to be automated. This selection process depends on the size of your company and how heavy your stored data is, hence it can range from a few weeks processing time to a year.

Some firms make use of web-based/cloud CRM technology which has less monthly maintenance costs per user, but other large firms opt to spend a heap load of budget to install and customize the CRM technology as they deem fit. Considerably, a CRM system is also an investment for your business.


Disclaimer: This list is compiled in no particular order.

Factors to Consider When Opting for a Hosted VoIP System

You might have heard the terms hosted VoIP or hosted PBX from your VoIP service provider in Singapore, but what do these mean and what benefits can your business get from this type of service?

What is a VoIP System and What Does It Do?

VoIP or Voice over Internet Protocol has all the benefits of traditional telephony, but it does more by harnessing the potential of new technology. Its most basic definition is the transmission of voice over a digital network, but a lot of things happen in the process. Using VoIP doesn’t necessarily mean your company will solely be relying on the Internet, but you will be relying on the same protocols that the Internet uses. The protocol in VoIP Singapore refers to the set of rules used to communicate.

The IP or Internet Protocol is the basis of IP networking used in most public, private, corporate, cable, and wireless networks by uniting a company’s various locations into one communications network. Unlike traditional telephony, however, VoIP has more support and features.

One type of VoIP service cannot be used by companies of all sizes in Singapore, that is why some services are designed for the specific needs of a business. For example, some companies are able to host VoIP and PBX within the premises in an arrangement called on-site or on-premises PBX systems; while others prefer to have a hosted PBX system or hire a third-party to provide the hardware and software.

What Does Hosted VoIP Mean?

Hosted VoIP system is just another name for hosted PBX, in which hosted means that the hardware and the PBX are hosted at another location (or off-site location) away from where the service is used, such as in your office premises. The terms could also mean that the business has its own VoIP Singapore system, but hosted PABX is hosted by a VoIP data provider center.

• PBX Phone System

PBX means private branch exchange, or the internal switching of an office’s telephone system made up of different telephone system branches that are linked together. For a medium or large-scale business enterprises that have a lot of phones, it is impractical to get a separate phone line for each one, but a hosted PABX can link all the internal phones. These in turn will be linked to the external world, so that clients, customers, and employees outside the office can make and receive calls from the company. This is why most companies have one or two phone numbers you can connect to.

A PBX phone system has the following roles: create connections by functioning as a switch for different phone users; ensure that the connections are clear by keeping all the resources in proper order; terminate calls correctly if the user has hung up the phone; and to record all the data regarding each call.

• Hosted PBX

Keeping that in mind, hosted PBX or virtual PBX means that all the features of a traditional PBX phone system is included, but the switching is located at another site and only the phones are found in the office premises. A PBX, however, is not similar to a traditional phone, because you can use extensions to make calls within the network.

A hosted PBX in VoIP Singapore has the same benefits as the traditional PBX phone system; specifically, it has the following functions: provide the business with one phone number that individuals will use to contact the company; allow internal calls between different stations in the company; include automated and customizable greetings; use of an automatic call distribution; include different management features; include custom music for callers on hold; record voice messages; and provide automated call answers and menu options for different extensions.

• IP PBX Phone System

An IP PBX telephone system combines the benefits of both the PBX phone system and the power of VoIP technology. IP PBX, therefore, stands for Internet Protocol private branch exchange. It’s an option that companies of any size should seriously consider if they want to have all the benefits of a PBX phone system. For small-scale companies, the extra features can help companies expand their market and make the business look more professional and attractive to clients.

Whether it’s a hosted VoIP system or an on-site VoIP system, an IP PBX telephone system has scalability, better management option, and more enhanced features than other VoIP services for businesses. Some experts consider hosted PABX telephone system as a full PBX system because of the following additional benefits: mobility, voice messaging, conferencing, measurement of important phone data, and supports both IP trunks and IP stations. The last benefit of VoIP Singapore, however, is only possible if your company is using the standard SIP (or session initiation protocol) to signal and control communication sessions.

Like cloud VoIP, which is also another option for small to medium-scale businesses, the IP PBX telephone system will not require the office to buy or upgrade its hardware, because it’s software-based. If you’re looking to improve your services in the future, the IP PBX telephone system is also easier to upgrade than other PBX systems.

What are the Benefits of a Hosted PBX Phone System?

A hosted PBS phone system will allow a company to save more for its information technology solutions, because there is no need to install, upgrade, troubleshoot, and operate the hardware and software needed. Whether it’s cloud VoIP for small businesses or an IP PBX telephone system for larger companies, there is no longer a need to plan and invest on PBX technology that have short replacement cycles as technology advances at a faster rate than ever.

What if you are planning to expand your business in Singapore? No worries there, because both the cloud VoIP and the hosted IP PBX telephone systems are easy to upgrade. You will only be paying for what your company needs at the moment and there will be no problems with blocking as the hosted PBX system grows along with your business.

Choosing a Good Property Management Company

When selling and managing real estate properties, an owner may need to entrust the responsibility to a property management company. However, just like any business, there are ones that provide excellent service and poor service. These companies exist to provide help and spare you the worries of managing your estate. The key to maximizing the benefits of your properties is to use the right Singapore property management provider. Make sure to hire the right one by keeping in mind the following criteria.

1. Ask for recommendations

Your prospect managing agent should be able to provide you with a list of references of their happy clients, as well as previous clients. Require your prospect partner to provide you with two to three recommendations of landlords they have worked and have been working with. You can also ask other real estate owners that you know if they have worked with the condo manager. If the references gave you extraordinary remarks about the service provider, you may want to go on with the process and know their processes better.

2. Notice their style of communication

Interview a couple of property management companies in Singapore and notice how they respond to inquiries. If they get back to you right away, that’s a good sign. If it takes more than a day, a week or a month to address your inquiries, consider moving to your next option. If they come late to your estate maintenance appointments, forget about calling them or showing up the next time around. Take these things as a sign of how they’ll work with you in the future.

3. Check the company’s processes

Ask the managing agent company representative about their tenant approval system, property maintenance process, marketing strategy, and rental collection procedure. If they can’t give you clear answers, the company may have inconsistent services. Bear in mind that the reason you’re hiring a property management agent is to obtain higher quality tenants. If the managing agent has less than ideal standards in qualifying renters, expect to get an equally low services and results.

4. Study the company’s history

A property management company that has been in the business for years knows very well the ins and outs of real estate management. Generally, condo manager companies who have worked with various estate owners and with exceptional reviews from quality clients are an ideal option to manage your assets.

5. Expect to pay a good amount for good services

Of course, professional estate maintenance service comes with a price. Most of the time, the service fees are determined from the rental value of the property, and may vary from a few hundred dollars to as much as one month’s rent. You have to decide whether the price is right and find out whether it’s worth it to you.

Working with a property manager makes everything easier, since all you would have to do is to wait for your tenants’ deposits. Just make sure, though, you understand everything about the agreement and that everything agreed upon is stated in the contract.

Invest in Your Own Beach Villa or Condotel at Kahuna Ho Tram

Kahuna, which is a Hawaiian word for big waves, is the name for one of the biggest projects in Vietnam, Dự án Hồ Tràm or the Bà Rịa-Vũng Tàu Project, more commonly known as Kahuna Ho Tram Resort. Hồ Tràm, a small beach town near Ho Coc beach in the Bà Rịa-Vũng Tàu Province, is just two hours away from Ho Chi Minh City, making it an ideal getaway for those looking for a pristine beachfront, world-class entertainment and services, and quality time with family and friends.

Hồ Tràm Beach
Hồ Tràm is a twin beach to Ho Coc, which is also under development, and is flanked by the Binh Chau Nature Reserve and the River Ray. The 14-kilometer shoreline makes an ideal setting for such a big project as kahuna at ho tram. With the favourable Vietnam climate and the location’s unobstructed view of the pristine sea, the Kahuna Ho Tram project surely found the perfect location for its luxurious offerings.

The area is already popular among local and foreign tourists because it has been developed in recent years, allowing for easier travel and development of infrastructures.

Within five years since the development of small beach resorts in 2010, Hồ Tràm grew rapidly as a premium resort destination. In 2014, it was hailed as a top destination for golf in the southern part of country, and the following year, it hosted the Hồ Tràm Open.

Projects in Hồ Tràm Beach are expected to be completed by 2019.

More Resort Development Unveiled
The Kahuna Ho Tram Strip recently revealed a continuation of its Dự án Hồ Tràm project to include villas and condotels, allowing for property investment and a holiday resort investment for those who are interested. The Kahuna Ho Tram Strip includes 36 double-key villas, 8 beach villa for sale, and 164 condotel units in a twelve-storey tower.

Not only will investors enjoy their own Vung Tao condo in Vietnam or their own villa beside golf course, but they will also be able to invest in condo near world-class facilities, such as the five-star Grand Hotel, the multi-awarded integrated Kahuna Ho Tram Resort, the five-star Beach Club, Gallery Villas residence, and the Bluffs Golf Course designed by the talented golfer and entrepreneur Greg Norman. Kahuna Ho Tram Strip will also see future developments that will bring Vietnam to the forefront of tourism and entertainment in the Asian region alongside Macau and Phuket with a theme park, amphitheater, water park, wellness center, and many more leisure facilities.

Your Home Near the Beach
To invest in condo, pick from any of the following units: a standard one-bedroom unit, a penthouse, and a villa beside the golf course. Lessees can also enjoy benefits and a rental revenue share. Not only will the beach villa for sale enjoy a view of the spectacular beach, but all the condo units have a prime view of the natural forest and the waters surrounding Kahuna Ho Tram. Residents will also enjoy access to a water-lined walkway, relaxation pond, and swimming pools.

The condotel units will evoke the feeling of a luxurious cruise ship tour, each with their own Jacuzzi or private pool. There is a total of 130 standard units, 8 penthouses, 14 corner units, 10 ground floor standard units, and 2 ground floor corner units.

Meanwhile, the double key garden villas or the beach villa for sale include private gardens and pools, all linked by a waterway and pond. Each villa is also designed to function as a two-storey home or as a three-bedroom rental villa.

The single key beachfront villas on the other hand, have direct access to the beach with their own swimming pool in a two-storey home.

Information about Wedding Live Bands

Entertainment is of vital importance to any special occasion. It is the life of every party. Poor entertainment results to lousy event. On the other hand, good entertainment can give everyone a good time.
A lot of weddings have live bands to spice up the evening of celebration. The following are useful information about wedding live band Singapore.

A Good Band Booking Agent

The first step you need to accomplish is to look for a band booking agent that is experienced and honest. An agent is someone who is in charge of booking shows or gigs for bands. He or she works with the promoter of a band. Trying to look and book a Singapore wedding live band on your own can be quite challenging and risky. It is very likely that you would end up paying more money for a lesser quality live band. As much as possible, you don’t want to come to a point of realization that you’ve paid so much for a band that is obviously not good, and to think this event will happen only once in your entire lifetime. A mediocre live band has the potential to ruin your big day.

Beginning Your Search

The Internet is a very good way to begin your search. When you search online, you can try typing terms or keywords such as “wedding live band” or “wedding live music”. This will give you a long list of band booking agencies or local live bands. A professional band booking agent’s website should have lots of available live band options for you. If you see a website that is trying to promote only a single band, you might not have enough options for you to choose from.

Quality Band Booking Agency

A good band booking agency will promote several wedding live band in Singapore for you to choose from. This gives you an opportunity to look into various live bands and compare their styles, prices, and other differences. Being able to evaluate a number of bands first enables you to pick the best live and have no regrets in the end when you finally affix your signature on the dotted line. Your band of choice is not actually the concern of a band booking agency. What they look forward to is to keep their clients satisfied and happy, and that includes you. They will be ready to assist you in your needs without having a conflict of interest. Their goal is to provide you the best live band at the best deal.

Getting a Better Price

A number of people share one common notion: booking a Singapore wedding live band through an agency will blow up the total price. However, that is not necessarily the case in all band booking agencies. In fact, an agent can even help reduce your cost. Since the agent is the one who makes the negotiation with the bands promoter, they have the way to come up with the best deal. The only way that the agency can generate income is by having a client that will hire one of their live bands. And if that means you getting a talented band to play awesome wedding live music at the lowest possible price, then the agency will do anything to give you what you want, and thus making you happy.

Common Pet Grooming Mistakes

Whether your pet has short or long hair, they need a little help from their human friends when it comes to pet grooming.

If you choose to groom your pet at home instead of availing commercial pet grooming, be extra careful because a simple mistake can cause an injury to your beloved pet. The following are the most common mistakes that owners make while grooming their pets.

Shaving Too Close to the Skin

While we aim to be as close to the skin as possible when shaving beards and leg hairs, shaving your pet’s hair is entirely different story. When shaving pet’s hair, make sure not to get too close to your pet’s skin.


If you accidentally cause cuts or razor burns, stop immediately and apply first aid treatment to the affected area. You don’t want to just leave an open wound without treating it, and create an entry way for disease-causing bacteria and germs to enter your pet’s body.

Bathing in Too Cold or Too Hot Water

Many pet owners commit the mistake of bathing their pets in either with too cold or too hot water. If you use either of the two, you are provoking a feeling of hatred to your pet for taking a bath. When bathing, use lukewarm water.

So, how can you make sure that the temperature of the water is easy for your pet? Simply spray or drizzle some water on your arm. If you can withstand the temperature, then it’s safe to use on your pet. However, do keep in mind that your pet’s skin is more sensitive than yours so consider that as well.

Grooming Them Unrestrained

Another pet grooming in Singapore mistakes that owners make is to groom their pets unrestrained. This isn’t recommended unless your pet is well-trained and that you have successfully done pet grooming with just training commands.

When grooming your pet, say bathing them or giving them a trim, at least have them on a leash. If you opt bathing your pet outside, make sure the gate is locked, so it won’t run loose onto the road. But for the best solution, have your pet bathed by a professional pet salon in Singapore. They have the right equipment and training for proper groom pet.

Poor Shampooing

Perhaps, you’ll agree that cats and dogs do not stay while they are being groomed—they like to move their head and roam around a lot. This, paired with carelessness can provoke negative reaction to your pet. The shampoo can get into the eyes of your pet, causing that burning sensation and eye irritation.

While shampooing your cat or dog and it enters their eyes, rinse it with clean water immediately. Afterwards, gently dab your pets face with clean towel. Show them some affection by hugging, petting or cuddling them to make them feel that you didn’t mean to hurt them.

Taking care of your pet shouldn’t be a burden. If you prefer to have your pet groomed by someone else, you can always hire a professional pet groomer or bring your beloved furball to a reputable pet salon in Singapore.